They switched to a Nimble Tools stack (Airtable + Slack + Zapier). They implemented the rule: Any internal request over 2 hours of work must be turned into a Kick task with a 24-hour SLA.
Enter the philosophy of and the revolutionary Nimble Kick -WiN- methodology. Nimble Tools Nimble Kick -WiN-
Keywords integrated: Nimble Tools, Nimble Kick, -WiN-. They switched to a Nimble Tools stack (Airtable