Whether you need to pay a premium at midnight, check your critical illness coverage before a hospital visit, or download a tax form for the April deadline, the New Genova portal puts the power in your hands.
If you haven’t already, open your browser today, visit new genova.generali-life.com.vn , and verify your login credentials. If you encounter any issues, save the Generali hotline (1800 2096) to your phone for immediate support. Disclaimer: This article is for informational purposes only. Features and interfaces may change over time based on Generali Vietnam’s updates. Always refer to the official portal or your policy contract for definitive terms and conditions. new genova.generali-life.com.vn
| Problem | Solution | | :--- | :--- | | | Click "Forgot Password?" (Quên mật khẩu). Enter your registered email. Generali will send a reset link within 3-5 minutes. Check your Spam folder. | | Account Locked | After 5 failed login attempts, the account locks for security. Contact Generali hotline: 1800 2096 (operating hours: Mon-Fri, 8:00 AM - 5:00 PM) to unlock. | | OTP Not Received | Ensure your phone has signal. Wait 60 seconds. If still not received, check if your number is updated with Generali Customer Service. | | Browser Compatibility | The portal works best on Google Chrome (latest version) or Microsoft Edge . Disable ad-blockers temporarily as they may interfere with scripts. | Security Measures on New Genova Generali prioritizes data protection. The new genova.generali-life.com.vn portal employs SSL/TLS encryption (HTTPS), ensuring that all data transferred between your browser and the server is unreadable to hackers. Whether you need to pay a premium at
