Have you successfully used the V3800 tool on a printer not listed above? Share your experience in the tech forums – your EEPROM dump could help the community.
However, respect the hardware. Use the tool to reset the counter, but do not ignore the physical waste ink pads. Open your printer every two years, air out the pads, and consider installing an external waste tank. canon service tool v3800
After every 2nd reset, disassemble the printer, remove the sponge pad, wash it, or install an external waste ink tank. 2. Permanent Bricking If you power off the printer during the EEPROM write process, you can corrupt the firmware. The printer will never turn on again (hard brick). 3. Warranty Void If your printer is still under warranty, running this tool flags the service log. Canon technicians will see the counter mismatch and void your coverage immediately. Alternatives to Canon Service Tool V3800 If you cannot get V3800 to work, consider these options: Have you successfully used the V3800 tool on
After resetting with V3800, always print an EEPROM information page (by clicking "EEPROM" in the tool). Check the "Dd" value (Absorber counter). It should read 0.0 to 0.3. If it says 0.0, you succeeded. Use the tool to reset the counter, but
If you are a printer technician, a small business owner, or a savvy home user who owns a Canon PIXma printer, you have likely encountered the dreaded "5B00" or "5B01" error code. These errors indicate that your printer’s waste ink pad counter is full. While Canon wants you to send the printer to a service center (or buy a new one), professionals use a piece of software called the Canon Service Tool V3800 to bypass this.
| Method | Cost | Difficulty | Best For | | :--- | :--- | :--- | :--- | | | $10 (Pay per reset) | Easy | Non-tech users with a credit card. | | Manual EEPROM Reset | $5 (Arduino) | Extreme (Hardware) | Hardware hackers who can solder wires to the mainboard. | | New Printer | $60 - $150 | None | Users who don't want to risk ink leaks. | Frequently Asked Questions (FAQs) Is the Canon Service Tool V3800 a virus? No, the legitimate file is not a virus. However, Windows Defender and many antivirus programs will flag it as "HackTool:Win32/Keygen" because it manipulates printer firmware in non-standard ways. This is a false positive, assuming you downloaded a clean copy. Can I use V3800 over Wi-Fi? Technically, yes, but it is highly discouraged. A single network drop during the EEPROM write will corrupt the printer. Always use a USB cable. I clicked "Set" but nothing happened. Why? You likely failed to enter Service Mode correctly. Turn everything off and repeat the button sequence. Also, ensure the printer is in "USB Direct" mode (not wireless). Conclusion: Is the Canon Service Tool V3800 Worth It? Yes. If you own a Canon MG5720, MG6820, or TS6050 and you are handy with computers, the Canon Service Tool V3800 is the difference between a $20 software fix and buying a $150 new printer.